🛠️ Onboarding & Accounts

• How to register in Playbox?

  [!note] Creating duplicate accounts in Playbox is prohibited and may lead to their deletion or blocking. If you notice a duplicate, yours or another

• How to use Telegram bot @playbot_playbot to manage a group?

  To have games announced in your Telegram group or channel automatically: Add the Playbox bot @playbot_playbot to the group or channel as an administrator

• How to merge App and Telegram accounts?

  You merge them yourself by linking Telegram and confirming it in the Playbox bot, during sign-up or later. During sign-up in a browser or the app, the

• How to reset a password in Playbox?

  If you registered via email and forgot your password, select "Forgot Password" on the login screen. A reset link will be sent to your email. --- Games in

• How do I manage my Telegram communities and what gets posted there?

  After you add the Playbox bot to your Telegram channel or group as an admin, it shows up under Settings, "Organizer tools", "External communities". Each

• How do I connect my Telegram with one tap?

  Open Settings → Connected Apps and choose Connect Telegram: it opens the Playbox bot (@playbot_playbot) with a one-time link, no codes to copy. Tap Start

• Is Playbox a video game, or is it for real football?

  Playbox is for real, in-person football, not a video game, not FIFA. It's the digital layer around matches you actually play on a pitch: create or join

• What is Playbox and what do I get out of it?

  Playbox runs your football career in the real world. You play on real pitches with real people, and the app keeps the part that usually disappears after

• I registered but don't see how to create games, what do I do?

  Anyone can create games on Playbox, there's no approval or access to unlock. Open the app and tap Create game ("+") on the home screen, then build it in

• I didn't receive my login or verification code, what can I do?

  If an email or SMS code does not arrive, the fastest fix is to use an instant login instead: Google, Apple or Telegram need no code at all. You can also

• Does Playbox support sports other than football?

  Currently Playbox is football only (including futsal / mini-football and indoor formats), it doesn't support basketball, volleyball, padel or tennis. The

• How do I change the app language?

  Open your profile, tap the gear icon, then "Language", pick a language and tap "Save". The app switches right away and shows "Language changed!". The

• Do players need to download the app, or can I just share a link?

  No download is needed: just share your game's link. Players open it in the web app, the mobile app or the Telegram Mini App and see the game right away. To

• How do I delete my Playbox account?

  You can delete your account only in the Playbox phone app or on the website app.play-box.xyz, not in the Telegram Mini App (the link is not shown there)

• How do I switch between my Player and Creator profiles?

  Open Settings to switch between your Player and Creator views. Switching moved to Settings so the main interface stays clean and uncluttered. You still

• How long do I stay logged in?

  Your login session stays active for 60 days, so you are logged out far less often. As long as you keep using Playbox, you normally will not need to sign in

• Can I set or change my password from settings?

  Yes. Open your profile settings and use the password section to set a password or change the one you already have. This is the path to use when you

• How do I choose my role when I sign up?

  During sign-up Playbox asks what brings you in, and your answer opens a short ladder of follow-up questions rather than a single choice. The first step is

• How do I link external platforms to my community?

  Open your community, tap the gear icon, then "Chats and socials". Owners and admins can add three kinds of links there: Telegram: your chats or channels

• How do I switch to Dark Theme?

  Change the appearance in Settings to switch on Dark Theme. Playbox has a full dark-mode pass across the app, so surfaces, icons, text contrast, modals

• Can I use Playbox on a computer?

  Yes. Playbox runs in any browser at app.play-box.xyz, and the layout adapts to bigger screens, so you do not need a phone to use it. There is no separate

• How do I refresh a screen in the app?

  Pull down from the top of the screen and let go: the screen reloads. This works in the iPhone app, in Playbox installed on your home screen, and on

• How do I turn haptic feedback on or off?

  Haptic feedback is the light vibration you feel when you tap buttons and complete actions in Playbox, and it is controlled by one switch. Open Settings and

• What is the training game, and does it count?

  The training game is a practice match Playbox creates during the onboarding tour so you can try the app without touching anything real. It runs on a demo

• My city is wrong or missing. How do I change it?

  Your city is set when you register, and you can change it any time in your profile settings: open Settings, choose City, and either pick one from the list

• Why does Playbox ask to share my location when I choose my city?

  Playbox asks for your location on the city step so it can set your city and use your real position as the centre of your game search. The prompt appears as

• The app keeps sending me back to the sign-up screens. What do I do?

  If Playbox opens on the sign-up flow every time instead of the home screen, your account stopped one tap short of finishing onboarding, and the fix is to

• I get "You already started signing up with this email". What now?

  You can carry on with the same address: enter it again with the same password and Playbox takes you straight back to the confirmation code screen with a

• Why does Playbox ask me to add an email?

  Playbox asks for an email only if you play through Telegram, have no confirmed email, and open Playbox outside the Telegram Mini App. Inside the Mini App

• My training game disappeared. What happened?

  Nothing is broken and you lost nothing: Playbox deletes the training game on purpose. It goes as soon as you navigate away from its screens, and a

• It says "This email is already used by another account". What now?

  That address already belongs to a different Playbox account, so it cannot be added to this one, and Playbox never merges the two accounts on its own

• Google says "Google hasn't verified this app" when I connect. Is it safe?

  Yes, it is safe to continue. While Google is still reviewing Playbox's access to YouTube and Google Calendar, its sign-in screen may show "Google hasn't

• Where do I find Settings in Playbox?

  Settings open from your profile: open your profile and tap the gear icon at the top of the screen. In Settings you find, among others: Language

• What does a Playbox game announcement in Telegram show, and why are there no player photos?

  A Playbox game post in your Telegram chat shows a status line, the game details and the players by nickname. It does not show player photos: there is no