The app keeps sending me back to the sign-up screens. What do I do?

If Playbox opens on the sign-up flow every time instead of the home screen, your account stopped one tap short of finishing onboarding, and the fix is to walk through the remaining screens once: confirm your email if asked, pick your city, set your username, and choose what brings you to Playbox on the last screen. That last screen is what marks onboarding as finished, so closing the tab or losing connection on it used to keep the account in the loop indefinitely. Now the server lets you out by itself: if your city and username are already filled in but the final tap never happened, the block is lifted automatically three days later and your next visit opens the app normally. Nothing is reset, your account, games and stats stay as they were. In the Russian version of the app this automatic release is off, because the last screen also collects your consent to data processing, so there you need to complete the step yourself. If you are still redirected after three days, contact support with your email or username and we will unlock the account manually.

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