🎮 During & After the Match

• How to record match results?

  Ranked games require accurate and timely recording of events. To make this process simple and convenient, we developed a mobile management panel, a

• How to make substitutions, add or remove players?

  Use a substitution in the match room. It needs "Roster editing" turned on in the "..." menu of the match management panel; when it is off, "Add player" and

• How to confirm match results?

  Players tap "Confirm results" on the event screen; the organizer taps "Submit results" once every played match has a video. A video is needed only for the

• Why isn't the "Confirm result" button showing for my game yet?

  The confirm button appears only after a result has actually been recorded. For a ranked game, a result counts as recorded once at least one match has been

• How does the MVP voting work?

  After a game, participants vote for the best player. Voting is available after every ranked game, and after non-ranked games that have at least two teams

• How do I report result mistake after results confirmed?

  Once results are confirmed, they cannot be changed directly: corrections go through Playbox moderation with "Report Result Issue". The same applies to a

• How to leave a review after an event?

  After each match, players can rate the event (1–5 scale). If rating is 1–3, reasons for dissatisfaction appear (poor venue, unfair teams, etc.). The rating

• What is the Game Creator rating?

  Organizers see player ratings on the results page. The average rating and reasons for dissatisfaction are displayed on the event card and organizer

• How do I track payments in the app?

  Who still owes you, across all your games, is in your own profile in "Game Creator" mode: tap the "Restrictions" icon, then the "Debtors" tab. There is no

• How do I play extra time in a knockout game?

  When a knockout game is tied at full time and its tiebreak rule is Extra Time, the match management panel shows a "Start Extra Time" button (with an "Edit

• Why can't I start a playoff match?

  The Start button stays inactive until both teams of that playoff slot are known. A semi-final or final that waits for earlier rounds has no teams yet, so

• How does a penalty shootout work?

  A penalty shootout settles a knockout game that is still tied after regular (and, if used, extra) time. Each team takes the configured number of kicks (5

• How do I record an own goal?

  Record an own goal for the team that benefits from it. During the match, in the "Match room" tap that team's "Goal" button, then "Own goal" above the "Goal

• Why was my goal, assist, card or penalty kick rejected?

  Playbox checks every highlight against the match roster, so it rejects a goal, assist, card or penalty kick when that player could not have done it at that

• Why was my substitution rejected, and who can come on?

  A substitution in the match room is rejected only when the player coming on is already on the pitch at that minute, for your team or for the opponent: one

• Can I add match events from the video after the game (report mode)?

  Yes. Report mode lets an organizer log goals, cards, and substitutions after the match by watching the recording, when events weren't entered live

• How do I set up teams in the lobby and change them during the game?

  To move (transfer) a player from one team to the other in a game, use "Distribute Rosters" in the lobby before kickoff, or a substitution in the match room

• How does Playbox split players into balanced teams?

  Teams are split in the lobby before kickoff by the organizer (or the game's manager or referee) with "Distribute Rosters", which offers two methods

• What's in my personal post-game report?

  After you finish a game, Playbox shows a personal report for that match, it pops up automatically and you can reopen it any time from the game's media row

• What video counts as valid proof for verifying a ranked game?

  A verification video must be a genuine recording of the actual match you are confirming. When an organizer verifies a ranked game with the Host method

• Can I see the match score on my phone's lock screen?

  Yes. On iPhone, the score of a match you take part in appears on the lock screen while the game is being played, so you do not need to open the app to see

• Where do I find the game video and my goals?

  Open the Media tab in the game lobby. It has two switches: Video and Images. After the game, Video has two sections: Full match with the recording of the

• A player signed up but did not show up. What do I do?

  After the scheduled start you can't remove a player from your game, but you can mark a no-show. Tap the player in the lineup or in the participants list

• How do I change player stats after the game is over?

  Wrong scorer? Tap the goal in the match timeline and change the scorer, the assist or the minute; you can do it yourself while editing is open: during the

• How do I select my match to keep score in the Playbox app?

  You can keep score only in a game you organize (or where the organizer made you Manager or Referee). If you just opened the app and haven't created or

• How do I move a player to the other team in my game?

  In a game you move players between teams inside the game itself; you don't remove anyone or invite them again. Removing and inviting is only for permanent

• I pressed Finish by mistake. Can I undo it?

  No, completing the event can't be undone in the app: there is no reopen or undo button. "Finish" saves the results as of the last game. In a ranked game

• When will ratings update after my game?

  Only after the game's results are confirmed; a finished ranked game shows results as not confirmed until then. It is confirmed in one of these ways: more

• A goal was recorded to the wrong player. How do I fix it?

  Fix it yourself in the match room: tap the goal in the match timeline and change the scorer, the assist or the minute. This works while editing is open