How do I report result mistake after results confirmed?

Once results are confirmed, they cannot be changed directly: corrections go through Playbox moderation with “Report Result Issue”. The same applies to a non-ranked game once it has ended. Before that you fix it yourself: while the game is live, or in a ranked game until results are confirmed, tap the goal in the match timeline and change the scorer, assist or minute.

Who can submit a request: an event participant or the event organizer.

How to submit

• Select the match where the error was found.

• Tap “Report Result Issue”.

• Specify the adjustments needed (goal details, adding/removing actions, timestamps).

What happens next

• Moderation reviews the request and you get a notification: Approved, Rejected or Clarification required.

• A correction must fit the match roster. Goals are checked the same way as live entries, and a report can’t bring in a player from the opponent’s roster: a goal by a player who was on the bench, or a substitution with a player of the opponent, is rejected as soon as you submit it. To swap players between teams, do it with a substitution in the match room before results are confirmed.