The players paid but the money doesn't cover the pitch. What do I do?

Playbox doesn’t pay or top up the pitch rent: you set the price and carry the venue cost, so a short game is the organizer’s loss.

Fix it in the price. On the Checkout step of the game form tap “See breakdown”: the “Price breakdown” shows “Venue rent”, “Playbox fee” and “Left for game creator”. Pick a price that still covers the pitch when the game is only partly filled.

The fee is only for players actually in the game (7%, at least $0.30 each), so fewer players also means a smaller fee. Remember that online payments reach your wallet only the morning after the game, so they can’t pay a pitch you pay upfront.