How to ban a player?

You ban a player yourself, support does not do it. Open the player’s profile, tap “Ban or restrict” and choose:

• “Full ban”: they can’t join your games. Pick reasons and a duration (1, 2 or 3 weeks, 1 month, or permanent).

• “Online payment only”: they still join, but cash is disabled for them. No reason is needed.

The player gets a notification, and when he tries to join he sees the reason.

It works only on games you created yourself. In a community, a game created by your admin is covered only by that admin’s own bans, so the admin must ban the player separately. Lift a ban any time in “Restrictions” on your profile.

Nothing bans a player automatically for not showing up. Late cancellations are handled by the optional Cancellation policy (Settings, Organizer tools). A System ban, which blocks a player on the whole platform, is applied and lifted only by the Playbox team.