Why do I have to choose a reason when I cancel a game?

Cancelling asks you a short question, “Why are you cancelling?”, and you pick at least one reason before confirming: Not enough players, Venue problem, Bad weather or Other (Other needs a short comment). Playbox records who cancelled, when and why, which separates your cancellation from an automatic one.

What happens next:

• Online payments are refunded to the players’ Playbox Wallet, not to their card, and no Playbox commission is charged for a cancelled game. Cash spots have nothing to refund.

• The cancellation message is sent by the Telegram bot to players who linked Telegram and to the chats where the game was announced; the announcement post is removed. Players who use only the app don’t get a separate push about it, so tell them in the game chat or your group.