Why didn't I get the Ballon d'Or 2026 prize?

You get the prize only if your podium matches the official results exactly: the right three players in the right order for 1st, 2nd and 3rd. The right three in another order, or only the winner correct, pays nothing.

The prize is not instant. It is credited after the ceremony, once Playbox enters the official results. Check your wallet history for “Ballon d’Or 2026 prize”. If the results are in, your podium was exactly right and nothing appears, contact Playbox support with your username: Telegram @playbox_support, WhatsApp https://wa.me/995511139045 or email contact@play-box.xyz. The AI assistant can’t credit prizes.